If you are a parent, you will only be charged after a provider accepts a reservation request. You will be charged the posted rate on roovillage.com either: 1) 48 hours in advance of the reservation start time or 2) immediately if the reservation start time is within 48 hours.
If you are a parent, you may cancel a reservation up to 48 hours in advance of the reservation start time and you will not be charged. If a reservation is made within 48 hours of the reservation start time, your card will be charged immediately after the provider accepts the reservation and no refund will be given for cancellation, no-shows or late drop-offs.
Please review our Terms of Service for more details.